returns
REFUNDS, RETURNS AND EXCHANGES
Because of the nature of our products, unless they arrive damaged or defective, we cannot accept returns for custom or personalized orders. Misspellings, incorrect dates, or any other typographical errors are not subject to refunds, since customers must approve all designs prior to engraving. We will honor returns and exchanges on non-personalized items. Please contact us at info@yimabean.com within 5 days of delivery.
CONTACT US
The best way to contact us is by emailing info@yimabean.com. Please understand that we get very busy at times and do our best to be as timely as possible in responding to messages. Please allow up to 24 hours for us to respond.