Privacy Policy
INTRODUCTION
Yimabean Engraving recognizes and respects the importance of maintaining the privacy of our customers. The purpose of this Privacy Policy is to inform you of:
· the information, including personal information, we may collect about you when you visit our Website, respond to our emails, place orders, provide product reviews, submit website feedback, participate in promotions, receive orders, use our mobile applications, place orders through social media applications (such as Instagram or Facebook) or otherwise contact us via telephone, text (SMS, MMS), and email.
· why we gather information about you,
· how we collect it,
· how we use it,
· how we secure your personal information, and
· the choices you have regarding our use of, and your access to and correction and deletion of, personal information you have provided.
For purposes of this Privacy Policy, except as noted below and unless you are explicitly notified otherwise, Yimabean Engraving is the controller of your personal information.
Accessibility Statement
Yimabean Engraving is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on the Website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at info@yimabean.com the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all our customers and our overall accessibility policies.
WHAT INFORMATION DO WE GATHER?
Depending on how you interact with us, we collect some or all the following categories of information:
· Contact and other personal information: your name, address, zip code, telephone number, email address, and contact information, as well as birth date, if you choose, or are otherwise required to enter such information, and interests,
· Billing information: credit/debit card number, expiration date, CVV code, alternate or additional billing information and billing address,
· Purchase information: products purchased.
· Gift-related information: gift recipients' names, addresses, telephone numbers, birthdates and email addresses, and the gift messages you include,
· Device information about the devices you use to access our Service (including mobile devices), platform information, user identification number and device location,
· Application information - including which of your applications are used, how your applications are used and the duration of use of your applications,
· Network information –including IP address, network carrier and country code, and browsing information
HOW DO WE COLLECT INFORMATION FROM YOU?
A. In general.
We collect information when you:
· visit our Website and/or use our Service,
· place an order or receive a gift,
B. How we use "Cookies" and "Action Tags."
A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies primarily to let us know that you are a prior customer, user or registered member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the Services, such as the shopping basket, may not function properly.
We use information we collect to communicate with you, to process your orders, to improve our products and services (such as by responding to your feedback), to conduct research (such as statistics on favorite -- i.e., most ordered -- products), to provide an enhanced and more personalized shopping experience (for instance, to provide event reminders, such as birthdays), to inform you and your gift recipients of offers and discounts from yimabean.com.
We may also use your information, as necessary or appropriate in our view, to operate the Service, to respond to your inquiries, to process orders or registrations, and to conduct promotions, contests, and sweepstakes in which you participate.
E. For Legal Purposes.
In certain situations, we may be required to disclose personal information in response to lawful requests from public authorities, including to comply with national security or law enforcement requirements. We reserve the right to disclose information we collect from you, or that you provide to us, as required by law, in response to legal process and law enforcement requests, when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government or legal request, comply with a government requirement, or to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
F. Social Media
Please note that any personal information you reveal or post on one of our public forums, such as a message board, chat room, blog, discussion group, folder, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us, and with third parties, including to contact you. Information you provide or post on our public forums, you disclose at your own risk.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We may retain your information in accordance with our data retention policies and for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements, or until you request us to stop using it. We may, however, keep some of your personal information to ensure that we comply with your request not to use your personal information or comply with your right to erasure. For example, we must keep your request to be erased, even if it includes your personal information, until such time as you are no longer our customer.
If you have questions about our data retention policies, please contact us as noted below.
info@yimabean.com
HOW TO LIMIT THE USE OF OR MODIFY YOUR INFORMATION
We want to communicate with you only to the extent you want to hear from us.
Any promotional email we send to you will include an “unsubscribe” link to use or a link to opt-out of receiving further promotional emails from the sender.
If you wish to set your preferences concerning promotional communications, or you prefer not to have your personal information shared with third parties, please let us know by contacting us as noted below in the “How to Contact Us” section and identify your preferences regarding promotional communications and the sharing of your contact information. Your instructions will be processed as soon as reasonably practicable and in accordance with law.
WHAT IF I CHOOSE NOT TO GIVE YOU MY PERSONAL INFORMATION?
You are not obligated to provide us your personal information. However, if the personal information is necessary to supply goods or services to you under a contract or an order between you and the Company and you do not give us your personal information, then we will not be able to enter into that contract or honor that order for goods or services.
CHANGES TO THIS PRIVACY POLICY
The Company may change this Privacy Policy from time to time in the future. Any changes will be posted here and reflect the date of such changes on the first page of this Privacy Notice. We advise you to check back frequently to see any updates or changes.
By using the Website and the Service, after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy and Terms of Use, of which this Policy is a part.